When we talk about certification at Sensus process management, we are actually talking about introducing a quality management system, that’s to say a system that covers everything (agreements, tools, processes) needed to deliver and improve quality. ISO 27001, for example, is a reference framework for raising quality management to the level that is regarded as “good” worldwide.

Key success factors in the implementation of a quality management system are commitment from the management, the interest on the part of the employees, staff training and (certainly not to be overlooked) demonstrable success. With these (and other) success factors in place, the organisation works – together with Sensus BPM Online – through a number of stages to arrive at a successful implementation of the quality management system, obtaining the desired certification almost as a matter of course.

With Sensus BPM Online you have the right tools to advance to successful implementation.