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RST, Rotterdam Shortsea Terminals B.V., is Europe’s largest short sea container transshipment company. Container transshipment is a delicate process where the tiniest error can have major consequences. RST therefore keeps a close eye on its processes and activities using, among other things, Sensus process management.
That CMIS Group is very clear on what it wants to achieve can be seen in its reply to the question of how the company started using Sensus BPM Online. “We wanted to become a Lean organisation, which involves process optimisation, but also requires a change in the mindset and culture at the company. We were looking for a tool to support this ambition and settled on the BPM application offered by Sensus process management,” explains Peter Ros, Business Process Improvement Director.
Portaal is one of the Netherlands’ largest housing associations, with 600 employees who work hard every day to meet the housing needs of over 56,000 households in towns and cities such as Amersfoort, Soest, Leiden, Nijmegen and Utrecht.
Alstom Transport B.V. is a global developer and provider of systems, components and services for the rail industry. As part of their internal Back on Track programme, Alstom Transport is currently restructuring their organisation.
Mirelle Poot, Quality Manager at Keolis Nederland has had positive experiences with Sensus BPM Online. We asked why process management is so important for the company in her view.