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Risk management

Risks are often documented in reports and assessments, but they tend to originate somewhere else. During a handoff between teams, when someone skips a control, or when an employee needs to depart from the standard way of working.

That’s why processes are such an important part of risk management. They help you see where risks may arise, which measures are in place to address them, and how those risks affect everyday work.

Organizations already using Sensus BPM Online:

Where do risks arise?

Risks rarely come out of nowhere. They often trace back to a process step that goes wrong, a handoff where information gets lost, or a situation where people make different choices.

Viewing risks as part of processes helps you understand better where they come from. That makes it easier to choose the right measures and manage risks on an ongoing basis.

Risks evolve along with your processes

Processes change over time. Organizations adopt new technology, implement new regulations, or reorganize work across teams and departments. These changes often affect risks and the measures used to control them as well. A control that was sufficient yesterday may no longer suit the way the process works today.

Connecting risks to processes keeps those relationships visible. You can see which measures are needed and how process changes affect your risks. Sensus BPM Online helps you keep track of both.

Common points where risks arise

A control is missed
An important control is built into the process, but people don’t always complete it.

Something goes wrong during a handoff
When information moves from one team to another, errors, delays, and confusion can easily arise.

A process changes
The way people work changes. How does that affect the risks involved?

A temporary exception becomes standard practice
A workaround that was meant to be temporary works well, so people keep using it. What new risks does that introduce?

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Different risks require different responses

Adding an extra control isn’t always the most effective response. A clearer procedure, a smoother handoff, or a simpler process may do more to reduce the risk.

Effective risk management starts with understanding what actually happens in day-to-day work. Once you can see where a risk arises, you can choose the measure that will have the most effect. Sensus BPM Online provides a strong foundation for managing risks through your processes.

Risk management across industries

Construction

Manage risks that arise from handoffs, changes, and coordination between different parties on a construction project.
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Housing associations

Connect risks and controls to rental, maintenance, and property management processes.
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Municipalities and government

Identify risks in public services and case management and see which controls are in place to address them.
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Education

Stay on top of risks in assessment, examination, and quality assurance and determine which controls are needed.
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Other sectors

Sensus BPM Online is used across a range of other industries as well. Sign up for our newsletter to stay informed.
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Better risk management starts with your processes

We’d be happy to show you how Sensus BPM Online brings risks, measures, and processes together.